Shipping & Delivery
At Ambrya Vastra, we want your shopping experience to be as seamless as your style. Every order is carefully packed and prepared for delivery so your favourite pieces reach you safely and beautifully.
Shipping at a Glance
We currently deliver orders across India through trusted courier and logistics partners. Shipping availability and delivery timelines may vary depending on your location and the product ordered.
- Free Shipping: Available on orders above ₹1,999.
- Cash on Delivery: Available on eligible orders and locations.
- Order Processing: Orders are generally processed after successful order confirmation.
- Delivery: Delivery timelines depend on your location and courier service.
Order Processing
Once your order is successfully placed, our team begins preparing it for dispatch. Orders are carefully checked, packed and handed over to our delivery partner.
Processing time may vary depending on product availability, order volume, festive periods, promotions and other operational circumstances.
You will receive an order confirmation on your registered email address or phone number after your order is placed. Once your order is dispatched, you may receive tracking details to help you follow its journey.
Delivery Timeline
Most orders are delivered within the estimated timeline communicated at the time of purchase or through your shipping confirmation.
Delivery may take longer during weekends, public holidays, festive seasons, sales, adverse weather conditions or other circumstances beyond our control.
Estimated delivery timelines are indicative and may vary depending on your pin code and courier service.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Orders above ₹1,999 are eligible for free shipping within applicable delivery locations in India.
Order Tracking
Once your order has been dispatched, you can track its progress using the tracking information provided to you.
If you have your Order ID and billing email address, you can also use our Order Tracking page to check your order status.
Delivery Delays
While we work closely with our logistics partners to ensure timely delivery, occasional delays may occur due to circumstances outside our control, including weather conditions, transportation disruptions, operational delays, incorrect address details or high-volume delivery periods.
If your order appears to be delayed beyond the expected delivery period, please contact our customer support team and we will assist you in checking the status of your shipment.
Incorrect or Incomplete Address
Please make sure that your shipping address, phone number and pin code are correct before placing your order.
Ambrya Vastra cannot be held responsible for delays or failed deliveries caused by incorrect, incomplete or outdated address information provided by the customer.
Failed Delivery Attempts
Our courier partner may make multiple delivery attempts depending on their delivery process. If delivery cannot be completed because the recipient is unavailable, the address is incorrect or the order is repeatedly refused, the shipment may be returned to us.
Additional shipping or re-dispatch charges may apply in such cases.
Received a Damaged Package?
If your package appears damaged, opened or tampered with at the time of delivery, please contact us as soon as possible. We recommend taking clear photographs or a video of the package and product before using or altering the item.
Need Help?
If you have questions about your shipment or delivery, our customer support team is happy to help.
Email: info@ambryavastra.com
Phone: +91 9560395086
Location: New Delhi, India
For order-specific queries, please keep your Order ID ready so that we can assist you more quickly.
