Privacy Policy
At Ambrya Vastra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, create an account, place an order or interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you provide directly to us when you use our website or purchase our products.
This may include:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Payment-related information required to process your transaction
- Account information, if you create an account
- Information you provide when contacting customer support
Payment Information
Payments may be processed through third-party payment service providers. We may receive information necessary to confirm and manage your transaction, but payment credentials such as complete card details are generally processed by the relevant payment provider rather than stored directly by us.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders.
- Arrange shipping and delivery.
- Provide order confirmations and tracking updates.
- Process returns, exchanges and refunds.
- Respond to customer support requests.
- Manage your account.
- Improve our website, products and customer experience.
- Prevent fraud, misuse and unauthorised activity.
- Comply with applicable legal and regulatory requirements.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain account sessions and understand how visitors use our website.
Cookies may also be used by certain third-party services integrated with our website.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Account Information
If you create an account with Ambrya Vastra, we may store information associated with your account, such as your name, email address, contact details and order history.
You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorisation.
Order Information
When you place an order, we retain information necessary to process, fulfil and support your purchase. This may include your order details, delivery address, contact information and transaction status.
Sharing Your Information
We may share relevant information with trusted service providers when necessary to operate our business and provide services to you.
These may include:
- Payment processing providers
- Courier and logistics partners
- Website and hosting service providers
- Technology and analytics service providers
- Customer support or communication service providers
We do not intend to sell your personal information to third parties.
Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through our website.
Third-Party Services
Our website may contain links, integrations or embedded content from third-party websites and services. These third parties may have their own privacy policies and data practices.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud and comply with applicable legal obligations.
Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the details below.
Children’s Privacy
Our website is intended for general shopping purposes and is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.
Any updated version will be published on this page with the revised effective date where appropriate.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Ambrya Vastra
Location: New Delhi, India
Email: info@ambryavastra.com
Phone: +91 9560395086
